Our reporting
Each of the group's companies promotes its commitments, efforts and reporting, whether mandatory or voluntary. The responsibility described in each of these reports takes the various business lines into account.
Our Corporate Social Responsibility reports
Crédit Mutuel has been engaged in many societal, social, cooperative and environmental initiatives at the local level, particularly with the support of its customer-members.
A collaborative national approach involving the group's various entities led to the drafting, since 2006, of a national CSR report and an assessment of greenhouse gas emissions.
View the groups' latest CSR reports below or on their website:
Since 2017, the Declaration of Extra-Financial Performance (DPEF) replaces the CSR report (Corporate Social Responsibility).
2020
- Crédit Mutuel Arkea's CSR report (in french)
- Reference documents of the Banque Fédérative du Crédit Mutuel and Crédit Mutuel Alliance Fédérale (in french)
- Crédit Mutuel Maine-Anjou, Basse-Normandie's CSR report (in french)
- Crédit Mutuel Nord Europe's CSR report (in french)
- Crédit Mutuel Océan's CSR report (in french)
2019
- Crédit Mutuel Arkea's CSR report (in french)
- Reference documents of the Banque Fédérative du Crédit Mutuel and Crédit Mutuel Alliance Fédérale (in french)
- Crédit Mutuel Maine-Anjou, Basse-Normandie's CSR report (in french)
- Crédit Mutuel Nord Europe's CSR report (in french)
- Crédit Mutuel Océan's CSR report (in french)
2018
- Crédit Mutuel Arkea's CSR report (in french)
- Reference documents of the Banque Fédérative du Crédit Mutuel and Crédit Mutuel Alliance Fédérale (in french)
- Crédit Mutuel Maine-Anjou, Basse-Normandie's CSR report (in french)
- Crédit Mutuel Nord Europe's CSR report (in french)
- Crédit Mutuel Océan's CSR report (in french)
2017
- Crédit Mutuel Anjou's CSR report (in french)
- Crédit Mutuel Arkéa's CSR report (in french)
- CIC's CSR report (in french)
- Cofidis Responsibility Report (in french)
- Crédit Mutuel Maine-Anjou, Basse-Normandie's CSR report (in french)
- Crédit Mutuel Nord Europe's CSR report (in french)
- Crédit Mutuel Océan's CSR report (in french)
- Reference documents of Crédit Mutuel-CM11 group (in french)
Environmental performance
(Assessment of Greenhouse Gas Emissions - BEGES) - 2014
As a company in the services sector, Crédit Mutuel does not generate much pollution. Nevertheless, areas of progress have been identified and improvements have been assessed based on the nature of our activity (paper reduction, better management of travel, lighting, heating, putting computers in sleep mode, etc.).
Since 2011, each of the group's companies has conducted a BEGES every four years (since the enactment of the law on Energy Transition for Green Growth), which you can view below or at bilan-ges.ademe.fr.
BEGES 2014
- Groupe des Assurances du Crédit Mutuel
- Euro Information Production
- Euro Information Développements
- Euro Information Services
- Crédit Mutuel Arkéa
- Crédit Mutuel Nord Europe
- Crédit Mutuel Maine-Anjou, Basse-Normandie
- Crédit Mutuel Océan
- Crédit Mutuel du Sud-Ouest
- CM CIC Services
- CIC Sud-Ouest
- CIC Paris
- CIC Lyonnaise de banque
- CIC Nord-Ouest
- CIC Ouest
- Cofidis
BEGES 2018
The 2018 BEGES reports are available on the Ademe website.