Since January 1, 2020, the Crédit Mutuel group’s CSR function has reported to the Risk Department.

Our CSR and climate risk governance

In response to societal and environmental challenges, the Crédit Mutuel group has implemented a specific governance system to manage its CSR approach and adopted a consolidated action plan, jointly developed with the regional groups and approved by the national executive and supervisory bodies.

Bodies

6/year BOARD OF DIRECTORS 5/year RISK COMMITTEE - Lead Director: Philippe Galienne Informed of progress made Provides guidance 5/year BASEL 3 WG - CEOs of the general groups CEO of CNCM Validates and decides when necessary 4/year CLIMATE RISK AND CSR STEERING COMMITTEERisk and CSR representatives of the general groups and IT representatives of the information systems Steers and monitors the approach Monitors work progress by the working groups Reports to the Basel 3 working group Scenarios and metrics CSR Adaptation of tools WORKING GROUPS

General principles

La fonction climat et RSE de la Confédération Nationale du Crédit Mutuel (Organe central) est rattachée à la direction des risques. Son rôle est explicité dans le schéma ci-dessous :

PRINCIPLE OF SUBSIDIARITY - CONSISTENCY - COLLECTIVE MOBILIZATION EACH GROUP DEFINES AND DEPLOYS ITS CSR APPROACH VALIDATION / DECISION-MAKING / MONITORING CRÉDIT MUTUEL ARKÉA CRÉDIT MUTUEL ALLIANCE FÉDÉRALE CRÉDIT MUTUEL MAINE-ANJOU ET BASSE- NORMANDIE CRÉDIT MUTUEL NORD EUROPE* CRÉDIT MUTUEL OCÉAN APPROACH DECIDED BY EACH REGIONAL GROUP & CONTRIBUTION TO NATIONAL COMMITMENTS CONFÉDÉRATION NATIONALE Follows and monitors climate risks & CSR Coordinates and jointly organizes the implementation of regulations and standards, and proposes adaptations to tools and governance Acts as a monitoring, expertise and innovation hub for CNCM's business lines and the regional groups Proposes a common framework of action, promotes and encourages sharing of best practices Represents the interests of its affiliates (professional federations, public authorities, stakeholders, etc.) Board of Directors Risk Committee CEO of CNCM Basel 3 WG (CEOs) Climate Risk andCSR Steering Committee Working groups

*Crédit Mutuel Nord Europe joined Crédit Mutuel Alliance Fédérale on January 1, 2022.

Our business model

...1 .

The Crédit Mutuel group is made up of a group of banking and financial institutions with cooperative and regional status, firmly rooted in France.

Its regional entities have numerous subsidiaries, particularly in the insurance, asset management and consumer credit sectors.

Its 84,600 employees serve 37.8 million customers, 8.9 million of whom are members, at the most local and personal level.

Le Crédit Mutuel en chiffres

36.1MILLIONCUSTOMERS 8.3MILLIONMEMBERS

Ses groupes régionaux détiennent de nombreuses filiales, en particulier dans les métiers de l’assurance, de la gestion d’actifs, du crédit à la consommation.

The group operates internationally, mainly in Europe, particularly in Germany, Belgium, Spain and Luxembourg.

In all areas of its business, Crédit Mutuel draws on strong cooperative principles and its historical experience to meet as closely as possible the needs of its customers and members.

GROUPE Activity Coordination Representation Network Subsidiaries LOCALBANKS 2016 FEDERATIONS 19 NATIONALCONFEDERATION 1 BANKING/FINANCE - INSURANCETECHNOLOGY - SPECIALIZED BUSINESSES REAL ESTATE - CONSUMER CREDITINTERNATIONAL

Responsibility for the coherence of Crédit Mutuel – a group characterized by a culture of strong local responsibility – lies with Confédération Nationale du Crédit Mutuel (CNCM) whose duties are defined in law by the French Monetary and Financial Code. As a central body, it represents its affiliated institutions and companies vis-à-vis the regulators, oversees the cohesion and smooth functioning of the network and the application of legislative and regulatory provisions, and exercises administrative, technical and financial control over the organization and management of these affiliated institutions and companies.

Our non-financial risks

Crédit Mutuel’s governing body has analyzed the group's environmental, social and governance risks. It publishes the results in its Statement of Non-Financial Performance (SNFP), including information on the action taken and indicators monitored to anticipate and manage these risks. Cette année, l'accent a été mis sur : les risques et opportunités relatifs aux risques climatiques, l'exposition du groupe au risque physique, l'empreinte carbone du groupe, le ratio d'éligibilité à la taxonomie verte (GAR - Green Asset Ratio).