In a context of digital transformation, the protection of personal data is a crucial issue. This is especially true for banks given the type and volume of data they process. True to its values, Confédération Nationale du Crédit Mutuel is committed to a safer digital environment.
With this charter, Confédération Nationale du Crédit Mutuel is making concrete commitments to protect the data of its employees, partners and customer-members and respect their privacy. Confédération Nationale du Crédit Mutuel also strives to be a leading player in terms of transparency, security and ethics, thereby ensuring that you control your personal data.
Confédération Nationale du Crédit Mutuel's commitments
We inform you about how your data is processed. We collect and process your personal data in a fair and transparent manner. We make it a priority to communicate on the traceability of our actions when processing your personal data and are committed to providing you with clear and accurate information about how your data is used (collection, storage, processing, etc.) and about your rights and how to exercise them.
We ensure the protection and integrity of your data. Because the confidentiality and integrity of personal data are essential to maintain your trust, we ensure that your data is secure. That is why we have implemented procedures for verifying and certifying our applications in order to protect all your data against misuse or unauthorized disclosure. As ITsecurity is a focal point of our business, the Group's teams of specialists continuously work to ensure maximum protection of your data. Regular awareness and training sessions are also provided to employees.
We use your data solely for your benefit. The personal information in our possession is confidential and is never sold to a third party. Any personal data communicated to non-Group service providers is subject to clearly defined conditions and is made available only to trusted providers for a limited period of time.
You remain in control of your data. The DPO is the main person who ensures your control over your data. You have a right to access, correct and delete your personal data and a right to object to its processing in certain cases. When visiting our websites, complete information about our cookie management policy is made available to you so that you can manage your preferences on how cookies are stored.