CQP Chargé de clientèle de professionnels
(Business Client Advisor) - Level 6
The Professional Qualification Certificate (CQP) for Business Client Advisors (Chargé de clientèle de professionnels) meets the need for banking and insurance institutions to recruit account managers who can provide specialist advice to artisans, merchants, the self-employed and microbusinesses.
The digital transformation, combined with stricter banking regulations, have necessitated an update to the reference framework for activities, skills and certification assessment, making certification all the more relevant for employees with a certain level of seniority.
The CQP for Business Client Advisors Chargé de clientèle de professionnels) can open up new career opportunities both within our industry branch and throughout the entire banking sector, and is open to candidates recruited from other banks via Recognition of Prior Learning (RPL) pathways. It also strengthens the branch’s appeal, particularly among young professionals, by enabling them to obtain a recognised certification.
Find out more about the (Chargé de clientèle de professionnels (Business Client Advisor) CQP
Roles and functions
As a Business Client Advisor, you will be responsible for developing, managing and retaining a portfolio of business clients, ensuring risks are controlled and profitability maximised. You will be the main point of contact for business clients (artisans, merchants, the self-employed, SMEs and microbusinesses, etc.) for all banking-related matters. You will be responsible for meeting all your clients’ needs and resolving any issues (account operations, payment methods, savings, financing) and for growing business by selling products and services to existing and potential clients.
You may hold any of the following positions:
- Chargé de clientèle de professionnels (Business Client Advisor)
- Responsable de clientèle de professionnels (Business Client Manager)
- Conseiller de clientèle de professionnels (Business Client Representative)
- Chargé de comptes professionnels (Business Account Manager)
- Conseiller financier professionnels (Business Financial Advisor)
- Chargé de clientèle professions libérales (Business Client Advisor - Private Practice Professionals)
Your training contacts
- Cap Compétence - Unlocking talent: capcompetences@creditmutuel.fr
- Crédit Mutuel Arkéa : formation@arkea.com